Digitalisation and AI in context: and Introduction to Intelligent Automation Systems

Thursday 5th October 2023, 18:30 - 20:00.

Speaker: Dr Luciana Blaha

Venue: Skyscanner Limited, Quartermile One, 15 Lauriston Place, Edinburgh, EH3 9EN
(Please use Lauriston Place entrance. Note that Skyscanner will require you to sign a Non Disclosure Agreement (NDA) for entry to their offices. Please read the terms here).

This meeting will be preceded by the BCS Edinburgh Branch AGM at 6:15pm.

Refreshments and networking from 6:00 pm. Refreshments kindly provided by Skyscanner.

This event is free of charge and open to all, though registration is required.


AI adoption is accelerating, and many organizational implementation models focus on technology readiness, while digital transformation failure rates continue to remain high. This talk will offer a big picture view of some of the challenges associated with implementing AI, RPA and related applications in the workplace, based on research and industry insight. Participants will be encouraged to think about inclusive aspects of choosing AI-based products and services, and to consider them using the latest standards of practice as part of wider Intelligent Automation systems.

About the speaker


Luciana is an Assistant Professor in Intelligent Automation at Edinburgh Business School. She is Lead of the Intelligent Automation Systems (IAS) Lab, and co-founder of the EBS Consultancy Bootcamp. She has worked in the public, private and third sector for 12 years before moving to academia. Her research investigates Intelligent Automation systems (including AI, RPA and chatbots) and their impact on organisational behaviour, reuniting findings from science and technology studies, business management and computing science. Her work uses mixed research methods to explore emerging behaviours and understandings of technology from the perspective of stakeholders within and outside the organisation.

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